Many people think that constraints and creativity fall upon two totally opposite sides. And that while innovation leads to creativity;...

When it comes to creating a person-centered organization, a common mistake is focusing solely on performing new activities as a means of...

As a senior leader, you know that collaborating with clients leads to improved outcomes. In fact, your leadership team most likely knows...

One of the most essential aspects of our work in helping organisations become more innovative and impactful, is ensuring that leaders...

Failure is a mindset, it's a belief that is keeping you stuck. It's a way that people look at the world, situations and events. You don't...

Most organisations talk about a desire to have their clients at the centre of their organisation, but to what extent do they implement...

This article originally appeared on Pro Bono Australia news, to view the original article click here With more Not For Profit and...

Albert Einstein famously said if he had an hour to solve a problem he would spend 55 minutes thinking about the problem and 5 minutes...

A few years ago I was asked to work with an organisation. They wanted to improve their performance, and they felt the best way to do...

This article originally appeared on Pro Bono Australia news, to view the original article click here Impacto Consulting in partnership...

Are you getting complaints from clients? Maybe you're not meeting your service level agreements? Are your staff or volunteers saying they...

Whether you believe in setting new years resolutions or you just like to set goals, a new year provides a mental 'line in the sand' for...

Over the past 6 months, we’ve seen an increase in the number of organisations approaching us to help them to create their strategy for...

Do you find that you, your team or board are spending too much time talking and trying to get everyone to agree, and not enough time...

With many of the usual fundraising events cancelled and an increased awareness of the unpredictability that COVID brings, it's...

We can’t believe we are now 2 years old! The time has flown by and it felt just like yesterday that we left our jobs to start out on our...

Recently I’ve started my weekends off by getting out and bushwalking with my dog. Out there it’s nothing but me, her and nature. The sun...

The first 6 months of 2020 have been a massive shake-up for Australia. Who would have thought that in this short period we would see...

Never has the ability to innovate quickly been as important as it is right now. So many organisations are being forced to change at a...

Over the past few weeks, essential service providers have been working hard, under significant time pressures, to redesign their services...